
I made my first official sale on eBay!!
Really glad I listened to my own advice and started off with just a book because... well... I made a couple of mistakes along the way.
One of them was a BIGGIE.
ehem
Figured I'd share my experience to save you from doing the same.
So, here we go.
There are a few boxes of books kicking around my house containing those I have already read. I've considered donating to the library. May still do that. I traded a few with an online paperback swap site at one point but that didn't help the boxes go away.
You see, swapping is clearly a one out, one in proposition.
There's a bunch of books just hanging out in boxes AND I needed to get started selling on eBay.
See where this is going?
So, to kick off my eBay selling journey, I picked out a hardcover Jodi Picoult book out of the box called House Rules. Good book. Enjoyed it. It was in near new condition. Researched the going price on eBay and decided to try out a 3 day auction.
I was feeling pretty confident, armed with my newfound eBay knowledge from their On Location event. Pulled out my iPhone and scanned the back of the book using my eBay mobile app. Gotta tell you: the app is pretty slick. It was quick and easy to grab the details and information. I actually copied a similar listing and scrolled through the details quickly before listing my book.
Warning: Perhaps I scanned a bit too quickly.
What I didn't notice was that when I set the date for the posting to go live, I was setting myself up for a $0.10 charge. You can post a listing immediately for free, but there is an upcharge if you want to schedule a listing to go live at a future time. Even if that is a mere 10 minutes away.
Now, I'm sure there was a setting with a disclaimer, but I didn't notice until I was just about to finalize the listing. Honestly, it looked a lot like the scheduling feature for my blog. Whatever. Not a huge mistake. Live and learn. I could have gone back and fixed it, but I figured it was just a dime.
So, 3 days later, I sold the book at auction for a whopping $4.25. Lower than I would have liked, but not too bad for a first sale.
I finished my happy dance and sat down to figure out the whole shipping thing. This is where the BIG mistake came in to play. I'm almost too embarrassed to tell you...
Apparently, when I copied that other listing, the shipping was set at FREE Standard Overnight Delivery via Fedex. I glanced it over. Quickly. Too quickly. Should have changed that.
Some of you might be saying, so? What's the big deal? You gave us advice to offer free shipping because the eBay folks said listings with free shipping sell better. Right?
Yeah... so... FREE Standard Overnight Delivery via Fedex would have cost me over $40 to ship to the buyer. For a book that sold for $4.25. Minus the $0.10 scheduling fee and eBay's cut of $0.38.
Feel my pain?
I fretted for about 20 minutes and even looked up the legal definition of the word "fraud". Once I determined that my actions would not be fraudulent if I refused to ship via Fedex because I did not willfully list the shipping incorrectly... I felt a smidgen better.
I then tucked my tail between my legs and reached out to the buyer through my account. It was really easy to do. I explained my mistake and offered free shipping via USPS OR to refund her money. Luckily, she was a good sport and admitted she knew that the listed shipping was a mistake. She recommended that I send via media mail because it is cheaper.
Phew.
I can tell you that I will NEVER make that mistake again. May make others and will be sure to share them along the way;-)
Have you ever made a mistake selling on eBay? Please say yes and tell me all about it. Feeling kinda like a buffoon over here.
Disclosure:
This post was created in connection with my appointment as a member of eBay's Parent Panel. Thoughts are my own.